Description
This product is customized item, which is not eligible for return without reason.
Please kindly note this product is customized item, the return policy differs from that of regular products, it is not eligible for return without reason. Before making your purchase, we encourage you to contact with the seller for more details.
The Size Instruction
It can help you know the size better.
The Details of Product
More photos will give you a better understanding of this dress.
How to Measure
Packing
1. Inner package: Opp bag with our brand logo.
2. Outer package: Courier bag
3. Color bags could be made according to customers’ requirements.
Return &Refund Policy
1.Before delivering the item, we will check the size and confirm item perfect. But when you receive the item ,if you find any question,please contact us within 7days without any hesitation.
2.We will accept return,but please don’t destroy the item,or we can’t accept the return,hope you can understand,thanks!
3.We appreciate your patience & understanding. Also we will try our best to help you, and please contact us directly before you leave negative feedback or open a dispute. We are very glad to solve all problems.
4,If you are not satisfied with it and its our reason,we can help you apply the return compensation,but if its your reason, we are so sorry that we can’t pay for it.Thanks for your understanding again.
FAQ
1,Q: Could you please show us the real pictures before placing the order?
A:No we are so sorry about it, because we are a haute couture shop,our dresses are all custom made.But we can show you before shipping to you.
2,Q:I want to place customize order, what should I do?
A:Dear,we can custom made the dress for you according to your size and color you want, when you order it, you can see Custom Size,please choose it, about the color,you can choose it directly.
3. Q:How long will it take to receive the goods?
A: Usually, after your order, if its simple dress,we just need 12-15 days to finish it, then you can choose the different shipping way according your party or wedding.But complex dress,we need 20-25 days,please understand.
4.Q: If i choose Custom Size or need some changes about the dress, if i need to pay extra fee?
A: Dear, Custom Size will not charge extra fee,about the changes,if they are small changes,we will not charge any more fee too, complex changes, we need to charge some fee according to these changes.
5,Q:How does your factory do regarding quality control?
A:Quality is priority. We always attach great importance to quality controlling from the very beginning to the very end.All raw material we used are environmental-friendly;
6,Q:Can i see the real pictures before shipping?
A:Its okay for us if you requested it,we can show you before shipping, but please contact us,or we will not.We have too many dresses to be finished every day,so hope you can understand.
Feedabck
All feed back should be made after you received and satisfied with your items!
If there is any problem,kindly give us the opportunity to fix the problem.
Thanks so much!
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